Full Control. Total Compliance.
One platform for banks to manage cases, vendors, and verification workflows. GFGC delivers end-to-end case management, role-based dashboards, and a built-in compliance center for consent, DPDPA, and audit logs—so you can scale operations with confidence
Case approved
TEC-4021 • Just now
Solutions for Every Banking Need
End-to-end case management
Create service requests (cases) for Technical, Legal, CPV, and CPD reports from a single flow. Capture applicant details, collateral information, and supporting documents at creation. Track each case from creation through assignment, drafting, approval, and closure.
Bulk service requests
Upload a file, map columns to case fields, and generate multiple service requests in a single run. Validate and fix errors before submission.
Assign to drafters & vendors
Assign reports to internal drafters or external vendors with a few clicks. Reassign when needed—clear ownership per report.
Approval workflows
Multi-level approval with Technical, Legal, and Credit approvers. Drafters prepare and submit reports; checkers review and approve or send back. Configure roles and permissions per tenant.
Reports & analytics
Access reports by service type, status, and date. Export to PDF, Excel, or CSV for portfolio reviews, internal reporting, or regulator requests.
E-Sign integration
Request remote e-signing on generated reports — track completion without printing or scanning.
Compliance center
Consent Management, DPDPA, Access Logs, Activity Logs, and Data Policy in one hub.
DPDPA compliance
Support data subject rights: consent management, access, correction, deletion, and request logs—aligned with India's digital personal data framework.
User & role management
Create and manage users and assign roles—Coordinator, Field Manager, Drafter, Approver—with a permission matrix per tenant.
Dashboard & SLA visibility
Role-based dashboards for Tenant Admin, Drafter, and Checker—SLA alerts, case overview, and workforce metrics.
Role-Based Dashboards. Real-Time Insights.
Tenant Admin, Drafter, and Checker dashboards show the right metrics at a glance — tuned to each role.
Daily Performance Snapshot
Key metrics at a glance — cases created, pending approvals, and team activity.
Visual Analytics
Interactive charts tracking trends across service types, vendors, and case statuses.
SLA Risk Monitoring
Spot overdue items and capacity issues early with real-time SLA alerts.
Turnaround Insights
Monitor turnaround times per report type to keep management informed.
Workforce Visibility
See drafter and approver workload to balance assignments effectively.
Case Status Overview
Breakdown by status with quick access to the full case list.
From Case to Approval
Shortcuts for high-volume banking operations.
Case Lifecycle
From creation through closure with full audit trail.
- Create service requests for Technical, Legal, CPV & CPD
- Track each case from creation through closure
- Assign reports to internal drafters or external vendors
- Multi-level approval with configurable roles
- Full audit trail of who approved what
Governance Built In
Reports, compliance, and user administration — permission-aware.
Reports & Analytics
- Export to PDF, Excel, or CSV
- E-sign reports for finalization
- Portfolio reviews and trend analysis
Compliance Center
- Consent Management
- DPDPA Compliance
- Access & Activity Logs
- Data Policy Monitoring
User & Role Management
- Create and manage users
- Coordinator, Drafter, Approver roles
- Permission matrix per tenant
Case TEC-4021
Technical Report — HDFC Bank
Drafter Prepares
Report drafted
Submit for Review
Pending checker
Checker Approves
Final sign-off
Multi-Level Approvals
Drafters prepare and submit; checkers review and approve or send back. Configure roles per tenant to mirror your hierarchy.
E-Sign Integration
Request remote e-signing on generated reports — signatories complete documents without printing or scanning.
Secure multi-tenant architecture
A Unified Banking Ecosystem
End-to-end case management, approval workflows, compliance, and reporting — connecting every role from coordinators to approvers in one secure platform.
Tenant Admins
Coordinators
Field Managers
Drafters
Checkers / Approvers
Vendors